High Holiday FAQ's

Where are High Holiday services held?


Most High Holiday services for Rosh Hashanah and Yom Kippur are held at Park Synagogue Main, 3300 Mayfield Road, in Cleveland Heights. The high holiday locations are put next to each services on the Holiday Services & Programs Schedule.

  • Main Sanctuary/Rosenthal Ballroom: The walls between the Main Sanctuary/Rosenthal Ballroom are opened for the High Holidays, making one large area. The seats in the Main Sanctuary (under the dome) are reserved by members who pay additional fees. The chairs in Rosenthal Ballroom (the social hall behind the Main Sanctuary) are unreserved.
  • There are no services in Kangeseer this year.
Rosh Hashanah Evening includes a Family Tashlikh Service. At 4:30 pm is Tashlikh followed by a 5:00 pm Family Service.




How will I know which service to attend?


If you do not have reserved seating, we will be assigning services, based on the preferences you chose (Only Park Members) from our High Holiday Survey we sent out in July. You will receive your assigned service and tickets via the mail. If you prefer to be online we will be providing all Park Members with the Zoom link.




Can I buy tickets for family members who are not Park members?


This year we are not selling tickets to non-members.




Who needs to have a ticket for High Holiday services?


Everyone 18 years of age and older needs to have a ticket to enter the building to attend High Holiday services at Park Synagogue. Members are mailed tickets several weeks before the holidays — one ticket for each adult member and for each young adult in the family ages 18-25 who has been enrolled as a Park Young Adult Member. Tickets are non-transferable. Tickets will be checked at all entrances. In the event that your ticket is lost or misplaced and it is impossible to have it re-issued in time, please use the office/east entrance (by the white tent) where staff will be available to check your membership status and give you a special pass to attend services.




Can we bring our children with us to High Holiday services?


Yes! Children are always welcome to join their parents in High Holiday services (and in Shabbat services all year round). For the High Holidays, we also offer special family services designed to give you and your children a positive holiday experience.




What time should I arrive at services?


Please check the website, Bulletin, or the back of your tickets for the beginning times of the services. When you choose to arrive is according to your personal preference. Unreserved seats are available on a first-come basis, and we ask that you are not able to save seats for others. Please be aware that there are certain times when our ushers will ask you to wait in the lobby before entering the service (during the Torah procession, the sermon, etc.). We ask that you wait quietly, as to not disturb the services inside.




What is the Tashlikh service and when is it?


Tashlikh is an outdoor service with a symbolic casting of sins (bread) into a body of water. It is a Jewish custom reflecting one’s ability to learn from and move beyond one’s sins. Our Family Tashlikh Service will be held on Tuesday, September 7 at 4:30 pm at the creek behind Park East, just before the Rosh Hashanah evening service at 5:00 pm. Please join us—everyone is welcome, no tickets are required, and we provide the bread!




What is the Yizkor service and when is it?


Yizkor, or the memorial service, is held as part of the Yom Kippur morning service. It follows the Torah service and begins at approximately 10:20 am.




What is the Neilah service and when is it?


The Neilah service is a beautiful service at the end of Yom Kippur that is held in the Main Sanctuary/Rosenthal Ballroom (no reserved seating is in effect). All children are invited to participate at the end of the Neilah service by marching into the Sanctuary carrying small light sticks that we provide. It is a moving experience to see all the lights at the end of the holidays, and the service is a wonderful family event. Also, there is challah available to end your fast as you leave the service.




How are Holiday honors given to members?


Holiday honors—Torah aliyot and opening/closing the arks—are given very democratically at Park Synagogue. Each year, members whose last names begin with specific letters of the alphabet are asked to have an honor. This way, honors are rotated so that all members will have an opportunity to participate in services over the course of several years. If you are not asked, but would like to participate, please contact Eva Simpson in Rabbi Skoff’s office at (216) 371-2244, ext. 127 to see if there are any honors still available.




Will there be a High Holiday mahzor, tallit, and kippah available for me at services?


While we have plenty of kippot (yamulkas) available, we do not provide High Holiday mahzorim (prayer books) or tallitot (prayer shawls) at the services.

  • Each person attending services should bring their own copy of The New Mahzor. These prayer books are given complimentary to each Park member over the age of 13.
  • If you have your own tallit, please bring it with you. Any Jewish male or female over Bar/Bat Mitzvah age is encouraged to wear a tallit. Please be aware that it is the custom to wear a tallit during the Kol Nidre service. Also, please put your name and phone number in your tallit bag so it can be returned to you if left behind.




How do I know where to park when coming to High Holiday services?


Everyone who receives tickets for the Holidays will also receive a parking pass for a particular parking area. Please display it on your windshield or dashboard. The passes designate where you should park (in one of four places):
(1) Park Main grounds and (2) Greek Orthodox Church parking lot (just east of Park).
PLEASE NOTE: When attending the Erev Rosh Hashanah service or the Yom Kippur Neilah service, everyone must park on the Synagogue grounds even if your parking pass is for a different area.




I need handicapped parking. Where should I park?


Parking by the office doors on the east side of the building is set aside for handicapped parking. There is also limited handicapped parking on the side of Kangesser Hall. If you need handicapped parking, please call the Synagogue office to request a parking pass for the Synagogue grounds. You must have that pass and your own state-authorized handicapped parking permit to be admitted to our parking areas designated for handicapped parking.




I don’t drive anymore, but I want to come to services. Is there any transportation available?


Park Synagogue provides complimentary van transportation for members to attend High Holiday services. Please call Ellen Petler by Monday, August 23rd at (216) 371-2244, ext.122 to request transportation.




How do out-of-town guests get tickets at Park? What if I will be out of town during the Holidays?


For this year we are currently only allowing Park Members to attend Services in-person.




What is Operation Isaiah?


Each High holiday season we help people who are hungry in our community through Park's Operation Isaiah project. While in prior years we asked for food donations, this year, we are only collecting money that will be used to purchase grocery gift cards for those in need.
Please consider donating any amount to Park’s Hunger/Mitzvah Fund by September 25. You can donate by credit card online at www.parksynagogue.org or by sending a check, payable to Park Synagogue, to Operation Isaiah, Park Synagogue, 27500 Shaker Blvd., Pepper Pike, OH 44124.
Please note: if you are in need of help with food for yourself or family, please let us know so we can offer assistance by contacting Ellen Petler at epetler@parksyn.org or
(216) 371-2244, ext. 122.
Operation Isaiah is sponsored by Park’s Social Action Committee.





Here is a list of frequently asked questions and their answers to ensure you have a meaningful experience. If you have any additional questions or concerns, please contact Ellen Petler, at (216) 371-2244, ext. 122.